Cancelling your order

All EU customers have the right to cancel an order placed with Travel Org at any time up to 14 days after you have received the order. This is in line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To cancel an order, please email

You must cover the cost of the return shipping. All Travel Org products must be returned to us in original packaging and in new, unused condition. We reserve the right to reduce the amount to be refunded for any item that has been damaged or is not within its original packaging.

Your refund will be made within 14 days of Travel Org receiving the product.